How It Works

Book a free collection slot, pack up your unwanted clothes and household items, and we’ll collect them from your doorstep to be reused, resold, or donated.
Volunteers organising clothing donations in a community centre

How to book a free clothes collection

It takes less than 60 seconds to book a free clothes collection in Hertfordshire using our simple 3-step process.

1

Book online

Book your free clothing collection online in just a few easy steps.

Book Now
2

Bag your items

Place all unwanted clothes in clean bags or boxes. Bin bags are absolutely fine

Items We Accept
3

We collect

Leave your bags by the door. If you’ve asked us to knock, we’ll do so and collect directly.

FAQs
Volunteers organising clothing donations in a community centre

How to pack your items

Packing your items properly helps us sort and reuse them more efficiently. Please make sure everything is clean, complete, and ready to go. It only takes a few minutes.

  • 1.Use clean bags – Bin bags are absolutely fine. Just make sure they’re tied securely.
  • 2.Separate clothing from other items – Pack clothes and shoes bags (bin liners are fine), and use a separate bags or boxes for non-clothing items like books, toys, or small electricals.
  • 3. Keep shoes in pairs – Tie laces or bag pairs together where possible.
  • 4. Avoid heavy boxes – If you're packing books or other heavy items, use multiple small bags/boxes instead of one large one.
  • 5. Label bags if possible – This helps us sort donations quickly (e.g. "clothes", "toys").
"Fantastic service! Easy to book and they arrived on time!"
"Used them twice now, consistently good service. Clothes are gone, and no landfill guilt!"
"Great service! The entire process from booking to collection was very smooth, easy, and straightforward."